Privacy Policy for Sofa Mattress

Effective Date: February 28, 2025

At Sofa Mattress, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, sofamattress.ae.

1. Information We Collect

We collect the following types of information:

• Personal Information: When you make a purchase or contact us, we collect details such as your name, email address, phone number, and shipping address.
• Usage Data: We gather information about your interactions with our website, including IP addresses, browser types, pages visited, and time spent on our site.
• Cookies: We use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and analyze site traffic.

2. How We Use Your Information

We use your information for the following purposes:

• Order Processing: To process and fulfill your orders, including shipping and billing.
• Customer Support: To respond to your inquiries and provide assistance.
• Website Improvement: To analyze usage data and enhance our website’s functionality and user experience.
• Marketing: With your consent, to send promotional emails about new products, special offers, or other information we think you may find interesting.

3. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your data with:

• Service Providers: Third-party companies that assist us in operating our website, conducting our business, or servicing you, such as payment processors and shipping companies.
• Legal Compliance: If required by law or to protect our rights, we may disclose your information to authorities.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to:

• Access: Request a copy of your personal data.
• Correction: Request corrections to any inaccurate or incomplete data.
• Deletion: Request the deletion of your personal data, subject to certain conditions.
• Objection: Object to the processing of your data for marketing purposes.

To exercise these rights, please contact us at info@sofamattress.ae.

6. Cookies

Our website uses cookies to enhance your experience. You can control cookie settings through your browser. Please note that disabling cookies may affect the functionality of our website.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: info@sofamattress.ae

Phone: +971 50 555 4923

Landline: +971 4 2728734

Address: Dubai, Umm Suqeim Street, Al Barsha 2, Showroom #2, before Art of Living Mall