🔥Ramadan Special: 25% to 75% off + FREE SHIPPING FOR ALL ORDERS 🔥
🔥Ramadan Special: 25% to 75% off + FREE SHIPPING FOR ALL ORDERS 🔥
Happy to answer all your questions
Welcome to the Sofa Mattress FAQ page. Here, we’ve compiled answers to some of the most common questions to assist you in making informed decisions about our products and services.
1. What types of mattresses do you offer?
We offer a variety of mattresses, including memory foam, innerspring, and hybrid models, designed to cater to different sleep preferences and needs.
2. How do I choose the right mattress for me?
Consider factors such as your preferred sleeping position, firmness level, and any specific health concerns. Our customer service team is available to guide you through the selection process to ensure you find the perfect mattress.
3. Do you offer a trial period for mattresses?
Yes, we offer a 10-Night Trial for specific mattress models. Returns must be requested within 10 nights from the delivery date. Please refer to our Refund and Returns Policy for detailed information.
4. What is your return policy?
We accept returns for specific mattress models within the trial period, provided the mattress is in its original condition with no damage or stains. Certain items, such as bed bases, beds, and accessories, are non-returnable. For a comprehensive overview, please visit our Refund and Returns Policy.
5. How can I contact customer service?
You can reach our customer service team via:
6. Where is your showroom located?
Our showroom is located at:
Dubai, Umm Suqeim Street, Al Barsha 2, Showroom #2, before Art of Living Mall.
7. Do you offer delivery services?
Yes, we offer delivery services to various locations. Please refer to our Refund and Returns Policy for details on delivery charges and areas served.
8. What payment methods do you accept?
We accept various payment methods, including ( Credit/Debit Cards, Cash on Delivery, and Tabby ) Tabby allows you to split your purchase into four interest-free payments, making it easier to manage your budget.Â
For specific payment options or assistance, please contact our customer service team.
9. Do you offer mattress warranties?
Yes, we offer warranties on our mattresses. The duration and terms vary depending on the mattress model. Please refer to the product details or contact our customer service for more information.
10. How can I care for my mattress to ensure its longevity?
To maintain your mattress:
© 2024 SOFA Mattress Powered by REDHOS
